Terms of service

Overview

Welcome to The Treasure Box Co.! The terms “we”, “us”, and “our” refer to The Treasure Box Co.. The Treasure Box Co. operates this website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

These Terms of Service (“Terms”) govern your use of our website and Services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully, as they include important information regarding your legal rights, including disclaimers and limitations of liability.

If you do not agree to these Terms, you should not use or access our Services.

1. Access and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use the Services under your supervision.

You agree to provide accurate, current, and complete information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account and for all activity under your account.

2. Products

We make every effort to display our products as accurately as possible. However, we cannot guarantee that colors or appearance will be accurate due to differences in screen settings and devices.

We reserve the right to modify or discontinue any product at any time without notice.

3. Orders

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Your order is not confirmed until payment has been processed and accepted.

We may cancel or limit orders at any time, including after submission.

4. Pricing and Billing

All prices are subject to change without notice.

Prices are listed in USD unless otherwise stated and may not include taxes or shipping fees.

You agree to provide accurate billing and payment information for all purchases.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Shipping and Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control.

Once an order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages.

6. Returns and Refunds

All sales are final unless an item arrives damaged, defective, or incorrect.

Any issues must be reported within 48 hours of delivery with supporting photos.

If approved, returns must be completed within 7 days of approval.

Refunds, if approved, will be issued to the original payment method within 10 business days after inspection.

7. Intellectual Property

All content on this website, including logos, branding, text, images, and product designs, is the property of The Treasure Box Co. and may not be copied, reproduced, or used without written permission.

8. Prohibited Use

You may not use our website for any unlawful purpose or to violate any laws or regulations.

You may not attempt to interfere with or disrupt the website, its security, or its functionality.

9. Limitation of Liability

The Treasure Box Co. shall not be liable for any damages arising from the use of our website or products, including but not limited to indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold harmless The Treasure Box Co. from any claims, damages, or liabilities resulting from your use of our Services or violation of these Terms.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.